{"id":74,"date":"2021-10-26T20:07:46","date_gmt":"2021-10-26T20:07:46","guid":{"rendered":"https:\/\/ehn-glc.flywheelsites.com\/?page_id=74"},"modified":"2025-06-04T22:04:57","modified_gmt":"2025-06-04T22:04:57","slug":"about-us","status":"publish","type":"page","link":"https:\/\/emergencehealthnetwork.org\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"74\" class=\"elementor elementor-74\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26f86fe elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"26f86fe\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d512bd5\" data-id=\"d512bd5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-223a518 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"223a518\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0586854 elementor-invisible\" data-id=\"0586854\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7dd0fd3 elementor-widget__width-initial elementor-widget elementor-widget-accordion\" data-id=\"7dd0fd3\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 09-08-2023 *\/\n.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1311\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Learn About EHN <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1311\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1037\" src=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2021\/12\/Emergence-Sign-300x94.jpg\" alt=\"\" width=\"282\" height=\"88\" srcset=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2021\/12\/Emergence-Sign-300x94.jpg 300w, https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2021\/12\/Emergence-Sign-768x240.jpg 768w, https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2021\/12\/Emergence-Sign.jpg 960w\" sizes=\"auto, (max-width: 282px) 100vw, 282px\" \/>Emergence Health Network (EHN) and its dedicated staff are committed to assisting El Paso&#8217;s most vulnerable citizens, the residents with mental illness,\u00a0 intellectual developmental disabilities (IDD) and\/or substance use disorders.\u00a0 At EHN, we help individuals, and their families find the resources and treatments needed to improve their quality of life and function as independently as possible.<\/p><p>\u00a0<\/p><p>EHN is proud to have created impactful change in the delivery of mental health, IDD, and addiction services throughout the years in the West Texas region. In 2021 EHN celebrated its 55th anniversary and although we have undergone name changes, our commitment to our residents has remained a top priority.\u00a0 As the Local Mental Health Authority (LMHA) and Intellectual Developmental Disabilities Authority (LIDDA) in El Paso County, EHN is responsible for meeting the needs of our residents through service delivery and planning, policy and resource development.\u00a0<\/p><p>\u00a0<\/p><p>To learn more about EHN&#8217;s role as the LMHA and LIDDA in our community click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2021\/12\/Emergence-Health-Network-Local-Mental-Health-Authority-Role.pdf\">HERE<\/a><\/p><p>\u00a0<\/p><p>We believe the quantity and quality of services we provide is unmatched in our area.\u00a0 EHN has dedicated employees and staff leaders who have contributed to the growth of the organization and expansion of services benefiting our residents.\u00a0<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">As the largest mental health, IDD and substance use treatment provider in El Paso, we have multiple service locations and clinics where we assist a wide array of our population to include adults, children, veterans, the homeless and justice-involved individuals.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p>To view the guide to EHN&#8217;s conduct policies and expectations click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2024\/08\/Associate-handbook-Updated-8-1-2024.pdf\">HERE<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1312\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Administration<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1312\"><p>Emergence Health Network has approximately 630 employees who serve an estimated 15,000 clients in El Paso, Texas.\u00a0 Driven by our dedicated leadership and staff, EHN has provided decades of exceptional care aimed at improving the lives of those we serve.\u00a0\u00a0<\/p><p>To learn more about EHN&#8217;s administrative staff click <a href=\"https:\/\/emergencehealthnetwork.org\/administration\/\"><span style=\"color: #febd50;\"><strong>HERE<\/strong><\/span><\/a>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1313\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">EHN Board<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1313\"><p>Emergence Health Network is administered by a Board of Trustees consisting of seven persons appointed by the County of El Paso and the El Paso County Hospital District. Each entity appoints three individuals. The seventh member will be jointly nominated by the County Judge and Chair of the Hospital District Board of Managers. The term of office for board members is two years with no trustee serving more than three consecutive full two-year terms.<\/p><p>To view the EHN Board Agendas and learn more click <a href=\"https:\/\/emergencehealthnetwork.org\/ehn-board\/\"><span style=\"color: #febd50;\"><strong>HERE<\/strong><\/span><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1314\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1314\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mission and Common Purpose<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1314\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1314\"><p><span style=\"color: #febd50;\"><strong>Mission<\/strong><\/span><\/p><p>Emergence Health Network (EHN) provides person-centered health care for El Paso and the surrounding communities with a specialty in aiding individuals with behavioral health, intellectual or developmental disabilities, and related conditions.<\/p><p><span style=\"color: #febd50;\"><strong>Common Purpose<\/strong><\/span><\/p><p>We empower our community by delivering exceptional care to enhance well-being.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1315\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1315\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Service Standards<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1315\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1315\"><p><span style=\"color: #febd50;\"><strong>Safety<\/strong><\/span><\/p><ul><li>We promote a safe place where we strengthen the well-being of our community.\u00a0<\/li><\/ul><p><span style=\"color: #febd50;\"><strong>Connection<\/strong><\/span><\/p><ul><li>We build relationships to help promote belonging, understanding, and empowerment.<\/li><\/ul><p><span style=\"color: #febd50;\"><strong>Innovation<\/strong><\/span><\/p><ul><li>We embrace change through creative approaches to help ourselves and our clients grow.<\/li><\/ul><p><span style=\"color: #febd50;\"><strong>Efficiency <\/strong><\/span><\/p><ul><li>We streamline moments that matter to create high-quality, sustainable results.<\/li><\/ul><p><span style=\"color: #febd50;\"><strong>Compassion<\/strong><\/span><\/p><ul><li>We demonstrate compassion by providing a safe environment to promote open and authentic communication.<\/li><li>We demonstrate compassion by actively listening to others with empathy.<\/li><li>We demonstrate compassion by collaborating towards personalized solutions.\u00a0<\/li><li>We demonstrate compassion by being respectful of others time, resources, and commitments.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1316\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1316\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">EHN Center Plans<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1316\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1316\"><h6>Emergence Health Network, the El Paso Center for Mental Health\/Intellectual Disabilities, invites individuals to submit written comments and recommendations on the Consolidated Local Service Plan and Local Provider Network Development Plan for Fiscal Year 2025.&nbsp;&nbsp;<\/h6>\n<p><\/p>\n<p>Written comments are due no later than Monday, December 16, 2024, and can be sent to Rene Navarro, EHN Chief Compliance Officer at rnavarro@ehnelpaso.org<\/p>\n<p><span style=\"color: #febd50;\"><strong>&nbsp;<\/strong><\/span><\/p>\n<p><span style=\"color: #febd50;\"><strong>Consolidated Local Service Plan<\/strong><\/span><\/p>\n<p>To view the Consolidated Local Service Plan, click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2024\/11\/consolidated-Local-Service-Plan-FY-2025-1.pdf\">HERE<\/a><\/p>\n<p><span style=\"font-weight: bolder; color: #febd50; font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: bolder; color: #febd50; font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Local Intellectual \/ Developmental Disability Authority Service Plan<\/span><\/p>\n<div>\n<p>To view the LIDDA Service Plan, click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2025\/03\/LIDDA-Local-Service-Plan-FY25.pdf\">HERE<\/a><\/p>\n<\/div>\n<p><span style=\"color: #febd50;\"><strong>&nbsp;<\/strong><\/span><\/p>\n<p><span style=\"color: #febd50;\"><strong>Local Provider Network Development Plan<br><\/strong><\/span><\/p>\n<p>To view the Local Provider Network Development Plan, click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2024\/11\/local-provider-network-development-plan-2025-1.pdf\">HERE<\/a><\/p>\n<p><span style=\"color: #febd50;\"><strong>&nbsp;<\/strong><\/span><\/p>\n<p><span style=\"color: #febd50;\"><strong>Individual Skills and Socialization Licensure Report 2023<\/strong><\/span><\/p>\n<p><span style=\"color: #febd50;\"><strong>To view the Individual Skills and Socialization Licensure Report click&nbsp; <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2025\/06\/Preliminary-findings-El-Paso-Community.pdf\">HERE<\/a><\/strong><\/span><\/p>\n<p><span style=\"color: #febd50;\"><strong>&nbsp;<\/strong><\/span><\/p>\n<p><span style=\"color: #febd50;\"><strong>EHN Operational Plan<\/strong><\/span><\/p>\n<p>To view the EHN Operational Plan click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2023\/01\/EHN-Operational-Plan-2022.pdf\">HERE<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1317\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1317\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Data Analytics<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1317\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1317\"><p>Emergence Health Network (EHN), through a contract with the Health and Human Services Commission (HHSC) of Texas, manages the execution of 39 state required performance measures in a fiscal year. The fiscal year for EHN starts every year on September 1 and concludes August 31.<\/p><p>\u00a0<\/p><p>The distribution of the state required performance measures are for both adult and children populations in El Paso County. The measures for children are identified by the CAD acronym which stands for Children\u2019s\/Adolescent Mental Health.<\/p><p>\u00a0<\/p><p>The information provided on EHN\u2019s FY18 performance in meeting the state required outcome measures is provided in terms of quarterly performance.<\/p><p>\u00a0<\/p><p>Click <a href=\"https:\/\/app.powerbi.com\/view?r=eyJrIjoiNTc2OGM3NzctOTliOC00ZTZkLTg4NTMtYTYzNjRkY2Q3ZDNjIiwidCI6ImUxNmEyY2QwLTZjOGItNDM2Yi1hMmQ2LWQ2ZjEzYmY1ZDI2ZiIsImMiOjN9\">HERE<\/a> to view the data.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1318\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1318\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Joint Commission Accreditation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1318\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1318\"><p>Individuals calling The Joint Commission\u2019s patient safety event phone line at <a href=\"tel: 1-800-994-6610\">1-800-994-6610<\/a> will receive automated instructions on how to file a report or concern; the line will no longer be answered by a staff member. This is being done to lessen confusion and to provide more accurate information for the caller. In particular, this will help address the issue of callers attempting to contact by phone to report patient safety events, as these reports must be submitted in writing.<\/p><p>According to Accreditation Participation Requirement (APR) standard APR .09\/01\/01, organizations need to update their notice instructing patients on how to contact The Joint Commission with the following information about reporting patient safety concerns:<\/p><p>\u00a0<\/p><ul><li>At <a href=\"http:\/\/www.jointcommission.org\">jointcommission.org<\/a> using the \u201cReport a Patient Safety Event\u201d link in the \u201cAction Center\u201d on the home page of the website<\/li><li>By fax to 630-792-5636<\/li><li>By mail to The Office of Quality and Patient Safety (OQPS),\u00a0 The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181<\/li><\/ul><p>\u00a0<\/p><p>Reports of patient safety events to The Joint Commission must include the health care organization\u2019s name, street address, city and state.<\/p><p>\u00a0<\/p><p>In the course of evaluating a report, The Joint Commission may share the information with the organization that is the subject of the report. Joint Commission policy forbids accredited organizations from taking retaliatory actions against employees for reporting quality of care concerns to The Joint Commission.<\/p><p>\u00a0<\/p><p>Patient safety events reports can be submitted anonymously and confidentially. However, those who provide their name and contact information enables The Joint Commission to contact them for more information, if necessary, and to confirm how the report is handled.\u00a0<\/p><p>\u00a0<\/p><p>Accredited and certified organizations can still reach OQPS by emailing <a href=\"mailto:patientsafetyreport@jointcommission.org\">patientsafetyreport@jointcommission.org<\/a> or calling the Sentinel Event Phone Line at (630)792-3700. The process of self-reporting sentinel events remains the same. OQPS cannot determine over the phone if an event meets Sentinel Event criteria. Health care organizations must open a Sentinel Event Report on the Joint Commission Connect extranet site by selecting \u201cSelf-Report Sentinel Event\u201d from the dropdown list of \u201cContinuous Compliance Tools.\u201d After the Sentinel Event Report is reviewed, the patient safety specialist assigned to the incident will call the employee who opened the report to discuss review-ability and next steps.<\/p><p>\u00a0<\/p><p>To view the EHN Joint Commission Quality Report click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2022\/01\/ehn-joint-commission-quality-report.pdf\" target=\"_blank\" rel=\"noopener\">HERE<\/a><\/p><p>To view the Behavioral Health National Patient Safety Goals click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2023\/01\/national-Patient-Safety-Goals-2023.pdf\">HERE<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1319\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1319\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Americans with Disabilities Act (ADA)<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1319\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1319\"><p>The Americans with Disabilities Act (ADA) requires state and local governments, businesses and non-profit organizations to provide goods, services and programs to people with disabilities on an equal basis with the rest of the public.<\/p><p>\u00a0<\/p><p>To view the EHN ADA Compliance and Transition Plan click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2022\/01\/ada-compliance-transition-plan.pdf\" target=\"_blank\" rel=\"noopener\">HERE<\/a><\/p><p>To view the EHN ADA Checklist click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2022\/01\/ada-checklist.pdf\" target=\"_blank\" rel=\"noopener\">HERE<\/a><\/p><p>To view the EHN Client Rights Non-Discriminatory Policy and ADA Statement click <a href=\"https:\/\/emergencehealthnetwork.org\/wp-content\/uploads\/2022\/01\/ada-client-rights-non-discriminatory-policy-and-ada-statement.pdf\" target=\"_blank\" rel=\"noopener\">HERE<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13110\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-13110\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Texas Health and Human Services Information<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13110\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-13110\"><p><strong>HHSC Grievance Reporting Acknowledgement<\/strong><\/p><p>At admission, Emergence Health Network (EHN) provides and explains the agency\u2019s grievance procedures to all clients, and family members. If any individual at the facilities wants to file a grievance against EHN, the contact information to do so is listed below for the Texas Health and Human Services (HHS) Ombudsman\u2019s Office in a public area for<br \/>participants and visitors to view it.<\/p><p>\u00a0<\/p><p><strong>HHS Ombudsman\u2019s Contact Information<\/strong><\/p><p><strong>Website:<\/strong> <a href=\"http:\/\/hhs.texas.gov\/about-hhs\/yourrights\/hhs-office-ombudsman\">http:\/\/hhs.texas.gov\/about-hhs\/yourrights\/hhs-office-ombudsman<\/a><br \/><strong>Phone:<\/strong> 877-787-8999<br \/><strong>Fax:<\/strong> 888-780-8099<br \/><strong>Mailing Address:<\/strong><br \/>HHS Office of the Ombudsman<br \/>P.O. Box 13247<br \/>Austin, Texas 78711-3247<\/p><p>Document Control No.:4109<br \/>Effective Date: 02\/12\/2021<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Learn About EHN Emergence Health Network (EHN) and its dedicated staff are committed to assisting El Paso&#8217;s most vulnerable citizens, the residents with mental illness,\u00a0 intellectual developmental disabilities (IDD) and\/or substance use disorders.\u00a0 At EHN, we help individuals, and their families find the resources and treatments needed to improve their quality of life and function [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-74","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/emergencehealthnetwork.org\/wp-json\/wp\/v2\/pages\/74","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emergencehealthnetwork.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emergencehealthnetwork.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emergencehealthnetwork.org\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/emergencehealthnetwork.org\/wp-json\/wp\/v2\/comments?post=74"}],"version-history":[{"count":10,"href":"https:\/\/emergencehealthnetwork.org\/wp-json\/wp\/v2\/pages\/74\/revisions"}],"predecessor-version":[{"id":7122,"href":"https:\/\/emergencehealthnetwork.org\/wp-json\/wp\/v2\/pages\/74\/revisions\/7122"}],"wp:attachment":[{"href":"https:\/\/emergencehealthnetwork.org\/wp-json\/wp\/v2\/media?parent=74"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}